Assignment- 2 Deloitte performance management
system
The main hurdle for Deloitte was their 360-degree
appraisal method of evaluating is not giving any positive results and became
outdated, so in order to overcome that:
The feedback is conducted regularly and its reviewed
at the end of the year, reviewing performance at the end of the year also may
not improve the performance on a regular basis. So, this should also be updated
frequently.
When managers are also evaluated by the employees, the
feedback they give may be based on the kind of impression they have on their
managers which could be due to Halo effect (the tendency of impression created
in one area to influence opinion in other area) in order to overcome this and
also the idiosyncratic rater effect they can adopt the updated version of BARS (Behaviorally
anchored rating scale) which is:
BOS.
Behavioural
Observation Scale (BOS) is a recent version of BARS. It provides a more
specific description along with frequency in regards to the employee behaviour
for an effective performance. The overall score is the average of all these
frequencies. The Behavioural approach is suitable for the reliability and
accuracy.
In this
manner the performance management approach for the company could be enhanced.
Roll number: 1908008
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